PACKAGE FORWARDING SERVICES

The easiest, safest and fastest way to get any items from stores that don’t ship to your country!

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Our Company

BIG Pack has been operating on the market of shipping and forwarding services since 2010. We have already got thousands of satisfied and thankful customers around the world. Our company specializes in domestic and international forwarding of mail and packages. Our customers include US residents who need international shipping, individual buyers and business requiring a US-based shipping address.

Our warehouse is purposefully located in Portland, Oregon, USA. This is a sales-tax-free zone which is a great advantage for every foreign customer. We do our best to meet all needs and requirements of our customers and make their shopping an exciting experience.

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How It Works

Services of BIG Pack aim at providing all who need a real US address with an opportunity to obtain it and shop online without any boundaries. In order to use our services, it is necessary to have a PC and Internet access. We offer you an opportunity to monitor and manage forwarding of the packages and mail that have been delivered 24/7. The majority of our customers are international buyers who live beyond the USA and want to shop on thousands of US online websites and auctions. In addition, our customers also include US residents who travel overseas and do not want to refuse from receiving mail and buying US produced commodities.

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Our Values:

Timely and efficient customer support, honesty, safety and convenience

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FAQ

Your USA-address inbox and our services can be used for a wide range of purposes. Typically, international shoppers use the USA address as the shipping address when they shop at US online retailers and auctions that do not ship to international addresses, and/or to save on international shipping cost by consolidating multiple small domestic US shipments into a single international shipment.

Expatriates living abroad and USA residents traveling around the world use their BIG Pack address to receive US online orders and reship them to their location abroad.

The address is not a PO Box.
The address is a real physical street address provided by our agents.

You can receive any packages and mail through any shipping carrier such as FedEx, UPS, DHL, and United States Postal Service (USPS).

Yes, we will accept shipments to your BIG Pack address from any shipping company sent by any business or individual.
You can receive virtually any package (or mail if you have an active subscription plan) sent through United States Postal Service (USPS), UPS, FedEx, DHL, and other carriers. We do not accept any COD (cash on delivery) deliveries on your behalf.

There is no specific physical size limitation or a limit to the number of packages and mail you can receive in your inbox as long as the volume of stored packages stays within reason. There is only a maximum size limit a package can have of 140 in (355 cm) in length + girth: (length + 2 * (width + height)) must be less than 140 in (355 cm) in order for us to be able to forward your package through one of the shipping companies.

We cannot receive and accept packages that require handling equipment other than a cart or a hand truck.

As soon as we receive your package or mail and enter it in the system a notification email is sent out to your email address.

Our Mission:

To make international shopping truly border-free, convenient and fun

Testimonials

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